How to Install AIM Inbox


  1. To register and activate your AIM Inbox account:
    •  Altvia will send you an email prompting you to register for a Zynbit account.
    • Upon registration, you will be required to accept the Terms of Service.  Note: Your contract with Altvia supersedes these terms.
    • Once registration is complete, you will receive an email to activate your account.
    • When activating your account, please opt to skip Step 2 "Connect Mail" and Step 3 "Connect to Salesforce".  You will connect to Outlook and AIM in a later step.

  2. To download and install AIM Inbox:
    • After you activate your account, log in via the Zynbit Dashboard.
    • Close Outlook.
    • Download ZynBox for Outlook for Windows.

    • When installing, select install for Just me.

  3. To set up AIM Inbox in Outlook:
    • Re-open Outlook.
    • Sign in to your ZynBit account.
    • Connect to your Salesforce account.
    • Under your Home menu in Outlook, select to Show AIM Inbox.
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