How to Select and Add Contacts to a Mailing List

Select Contacts for your Mailing List

 
  1.  Contacts may be pulled from: Reports (a), or Prior mailings (b) 

    Reports are used to generate “smart” lists of contacts to support mailings. Mailing lists may also be populated by contacts from prior mailings. When building mailing lists, it is also possible to combine contacts from reports by importing multiple reports. Lastly, contacts may be added manually by selecting the “Add Contacts” button. However, the contacts manually added must be in AIM. When you’ve finished creating your list, select “Back to Mailing” (c) in the upper left corner. This will save your list or prior mailing.

    IMPORTANT REPORT RULES: Only tabular, summary, and matrix reports will show up on the report import drop down/supported by the AIM Correspondence contact import tool. Joined reports are not supported. The report MUST include the Contact ID as well as First Name, Last Name, and E-mail address.



     
 

Add the List to the Mailing

 
  1. The prior step has only created the mailing list of contacts but you still need to add the list to your mailing. To add the list to your mailing: Select “Add a List” button and then select your list from the drop down menu. In the future, this is how you will add lists that you have already created to your mailings.




     
  2. Once you’ve selected your mailing list, the contacts will show up individually under ‘Recipients’. Confirm your recipients in the mailing and then select “Save & Next” at the bottom.




     
  3. Type a subject that you want to show up as the subject of the mass email.  Click ‘Save & Next’. This will prompt the reveal of templates. If you do not type in a subject the email templates will not populate.

    NOTE: During the subject typing step, you will have the ability to save the email you are creating as a template for future mailings.


392647fbf4b1c47a802670a0a05876a4@altvia.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete