AIM Inbox provides the option to automatically file new email messages within the same email thread as an Interaction within the actual AIM platform.
- In AIM Inbox, click on the blue envelope icon.
- Enter the records you would like to reference in the top section. Then check the box that says "Automatically File New Messages".
- This will automatically file email responses within the same email thread. Note: It will not auto-file any new email threads!