How to change the 'From' Email Address in Investor Correspondence


When sending any type of Investor Correspondence, you have the ability to choose what email address the message is sent from.  This allows you to make your emails more personal and avoid spam filters.  


Authenticating an Email Address

Before you can use an email address to send correspondence, you must authenticate the email with Altvia Support.  Please reach out to our support team to request an activation email.  A message from Postmark will arrive at the specified email with an authentication link.  

Once confirmed, Altvia Support will add the email address to Investor Settings and the email will be activated for Investor Correspondence.

Once the email address is registered, it can be used at any time moving forward.

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